FAQ

What is the purpose of this platform?

This platform is a one-stop online shop where your everyday digital products and services such as airtime recharge, data bundles purchase, cable TV subscription, electricity bill payments, sending bulk SMS, purchasing educational vouchers can be carried out seamlessly with the comfort of your phones or computers at affordable prices. The airtime and data bundles purchased from our platform are offered at good discounts(cashbacks) while the power bill payments and cable TV subscriptions are done at zero transaction fees.

Is your platform legitimate?

Yes. The platform, https://royalminevtu.com is owned and operated by Royalmine Virtual Solutions, an incorporated business (BN 3205732) with the Corporate Affairs Commission, Nigeria.

How can I register on this platform?

You can register directly by visiting our website and following the registration procedeures or use this link, https://royalminevtu.com/auth/register Ensure that you accept the terms and conditions of using the paltform for your registration to be successful. Please, provide valid email for verification. After registration, you will be required to verifiy your account by providing valid Nigerian mobile number.

How can I fund my wallet?

You can fund your wallet by two main methods namely bank transfer and ATM card. Click on wallet; you will see two or three bank accounts (moniepoint MFB, Wema Bank and/or Sterling Bank). Transfer money to any of them and your wallet will be funded automatically. Alternatively, to use your ATM card for wallet funding, click on, fund with card and follow the promptings. However, this method of funding attracts 1% service charge.

What are the prices of the available products and services?

Currently, prices of data bundles are available at https://royalminevtu.com/pricing We hope to update this list as other products and services become available

How can I check my airtime and data balances?

Under browse categories, click on, balance codes, you will see codes for checking airtime and data balances for different networks

Any enquiries, comments or complaints?

Kindly contact us on 08087292356 (whatsapp/sms/call), or via email at: support@royalminevtu.com or royalvtu@gmail.com Please note that we will only respond to your enquiries via whatsapp chat/call or email. Thus, when you contact us, please provide us your valid email and whatspp number.