Terms & Conditions

About the Platform

The Platform, www.royalminevtu.com is an internet-based application designed to enable you to purchase affordable airtime and data bundles, send bulk SMS at reduced prices, pay electricity bills and subscribe to cable TVs at no charges. Moreover, educational PINs are available for purchase on our Platform. Zero Service Charges/Fees
All the transactions (products and services) on this platform are carried out free of charge. Moreover, attractive discounts (cashbacks) are available for airtime and data bundles purchase for all networks.

Minimum Amount for Wallet Funding

The Platform is operated primarily on Wallet Funding Basis. The fund in your wallet is yours; it is not a fee or charge. It does not expire. It is your capital. The minimum amount (capital) for wallet funding is ₦500.00. There is also a provision for Guests and the registered Members to carry out their transactions using bank transfer methods or their ATM cards for online payment. However, higher discounts are available for wallet users.

Complaints

In the event of any technical or financial complaints, please send the details (including relevant evidence) of the complaints to royalvtu@gmail.com or 08087292356 (on WhatsApp) for resolution. The user's mobile number, username, transaction amount, transaction date, transaction type and any other details we would request to enable us resolve your complaint, should be sent to us for proper investigation and resolution.

Security and Unauthorised Use of Personal Information and Devices

• It is your responsibility to ensure that you use a valid personal mobile number (such as NIN-linked or BVN linked) at the point of registration on this Platform. Use of a third party mobile number or invalid mobile number is prohibited. You are responsible for all transactions conducted using your computer (personal or otherwise), mobile phone, tablet or other electronic device, payment card or account. It is your responsibility to keep all of these secured.
• All passwords must be kept secret. You are liable for all activities undertaken using your username, associated password or device. You are responsible for maintaining the confidentiality of all account information and keeping your device from unauthorised use.
• If you dispute any purchase or withdrawal on your account, you will be required to prove that the transaction was effected without your authorization and such transaction will be investigated by our Technical Team.

Suspension of Access to Platform

• You shall not use this Platform in a way that causes or could cause damage or restrict the availability or accessibility of the Platform;
• You shall not conduct any fraudulent or illegal activities via this Platform. The Account of any User who violates any of the above conditions shall be suspended immediately upon discovery and legal action will be initiated against such User.
• You shall not store, copy, transmit, publish or distribute any computer virus, spyware, Trojan horse, worm, keystroke logger or other malicious software via this Platform;

Changes in Product and Service Prices, Terms & Conditions of using this Platform

We reserve the right to change, modify or otherwise alter these terms and conditions of services at any time. The prices of products and services are subject to market forces and as such can vary from time to time. However, Users will be notified in advance of such modifications and shall become effective immediately upon the posting thereof. Consequently, you must check this document of terms and conditions on a regular basis to keep yourself abreast of any changes. Price changes will reflect directly on the Platform.

Date of Issue: January 31, 2022